Privacy Policy

1. Introduction

Vistenne ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our mobile application and website.

2. Information We Collect

Information you provide

• Account information: email address, name, and profile details when you create an account.
• Style preferences: fashion preferences, color palettes, body measurements, and style feedback you provide to personalize your experience.
• Wardrobe data: photos and descriptions of clothing items you upload.
• Moodboards: images, notes, and curated content you save.

Information collected automatically

• Device information: device type, operating system, and app version.
• Usage data: features used, interactions, and general app usage patterns.
• Location data: approximate location for weather-based outfit suggestions (only when you grant permission).

3. How We Use Your Information

• Provide personalized AI-powered fashion recommendations.
• Generate outfit suggestions based on your wardrobe and preferences.
• Improve our AI models and recommendation algorithms.
• Send you relevant notifications (with your consent).
• Maintain and improve app performance and security.

4. AI and Data Processing

Our app uses artificial intelligence to analyze your style preferences and generate recommendations. Your wardrobe photos and style data are processed to:

• Identify clothing items, colors, and styles.
• Generate personalized outfit combinations.
• Provide color harmony analysis and seasonal recommendations.

We do not sell your photos or personal style data to third parties. AI processing is performed to deliver our core service to you.

5. Data Storage and Security

Your data is stored securely using industry-standard encryption and hosted on trusted cloud infrastructure. We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, or destruction.

6. Third-Party Services

We may use third-party services for:

• Authentication and data storage: to securely manage your account and content.
• Analytics: to understand app usage patterns (anonymized data only).
• Cloud infrastructure: for secure image and data storage.

Each third-party provider has their own privacy policy governing the use of your information.

7. Your Rights

You have the right to:

• Access your personal data.
• Correct inaccurate data.
• Request deletion of your data.
• Export your data in a portable format.
• Withdraw consent at any time.
• Opt out of marketing communications.

To exercise any of these rights, contact us at contact@vistenne.com.

8. Data Retention

We retain your personal data for as long as your account is active. If you delete your account, we will remove your personal data within 30 days, except where retention is required by law.

9. Children's Privacy

Our service is not directed to individuals under the age of 13. We do not knowingly collect personal data from children. If you become aware that a child has provided us with personal information, please contact us.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this privacy policy or our data practices, contact us at:

contact@vistenne.com